Hyper-Vigilance Helps to Keep Guests Safe
The autopsy photos still haunt Norm Bates, Esq. “She was stabbed 96 times,” says Bates, president of Liability Consultants Inc., in Bolton, Mass. “I’ve...
Prevent Carbon Monoxide Poisoning in Your Hotel
Last spring, three people died from carbon monoxide poisoning after staying at the Blue Ridge Plaza Best Western Hotel in Boone, N.C. The victims—elderly...
Flexible Checkout: the Latest Direct Booking Amenity
Hotels continue to test the waters of flexible checkout practices that allow guests to extend their stay beyond the mid-day standard. Two years ago,...
The Do’s and Dont’s of Cleaning Stayover Rooms
When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...
Making the Brand: 8 Ingredients to Success
The Great Brand Bubble of 2007 saw the announcement of roughly 36 new hotel brands. Then came the Great Recession and the bursting of...
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14 Hotel Companies Among 2019 Best Employers for Diversity
Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
15 Women Moving Up Hospitality’s Career Ladder
Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
