Ask Anthony Melchiorri

Ask Anthony: Balancing Self-Care With Limited Resources at Work

How do you balance self-care when you have limited staffing or resources at work? Maintaining consistent standards is not easy. It separates five-star from four-star...
Ask Anthony Melchiorri

Ask Anthony: Advice for Burn Out and Career Change

I’m finding myself burnt out and considering a career change. Should I stay in the hotel industry? The hospitality industry is not for everyone. You...
Arne Sorenson

Industry Establishes Arne Sorenson Social Impact Leadership Award

LOS ANGELES—The American Hotel & Lodging Association (AHLA), The American Hotel & Lodging Foundation, and The BHN Group announced a new award to recognize...
Hotel bookings - book direct - mobile tipping

Three Tips for Winning Over Guests in 2021

The year 2020 was unlike any year the world could have imagined, and it was one of the most devastating years for the hospitality...
Payment security concept

Three Things Hoteliers Should Know About Unjustified Chargebacks

Since chip-and-PIN technology became mandatory in the United States, the standards for contesting credit card chargebacks have changed. Chip technology has become essential to...
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July calendar

CoStar: U.S. Hotel Industry Continues to Report Negative Yearly Comparisons

ARLINGTON, Virginia—The U.S. hotel industry reported negative year-over-year comparisons, according to CoStar’s latest data through July 12. U.S. Hotel PerformanceJuly 6-July 12, 2025Percentage change from comparable...
Granville Inn

Charlestowne Hotels Adds Two Hotels to Managed Portfolio

CHARLESTON, South Carolina—Charlestowne Hotels announced the addition of two university-affiliated properties to its portfolio: Granville Inn in Granville, Ohio, and The Inn at Patrick...
Extended Stay America Select Suites Wildwood – The Villages

Extended Stay America Select Suites Wildwood – The Villages Opens

CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Select Suites Wildwood – The Villages. Located in Wildwood, Florida, the...
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