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Matild Palace, a Luxury Collection Hotel, Budapest - Marriott Luxury Hotels

Marriott Ramps Up Luxury Hotel Openings in 2020

Bethesda, Md. — Marriott International is projected to open more than 30 luxury hotels in 2020, including several in the United States. The company...
Comings and Goings

This Week’s Comings and Goings

Choice Hotels International has promoted Sarah Searls to the newly-created role of chief customer officer. In this expanded role, Searls will create new ways...
Chatbot - guest engagement technology

Beware of Guest Engagement Technology That Disengages Guests

It’s called The Singularity—the point at which Artificial Intelligence (AI) is indecipherable from human intelligence, essentially meaning that we as humans can’t tell the...

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