Artist-in-Residence Programs Foster Engagement

As guests increasingly seek experiences strongly linked with their destination of choice, it has become more important for hotels to embrace their local communities....

Half of America Not Vacationing

RICHMOND, Va.—Americans remain vacation deprived, according to the seventh annual Allianz Travel Insurance Vacation Confidence Index, which found that more than 170 million Americans...

Perks Increasingly Expected as the Norm

Overall customer satisfaction has improved for the fourth consecutive year, but a new study from J.D. Power has discovered that as hotel guests increasingly...

Home2 Suites, Homewood Announce Travel MANager Program

Challenging the statistic that women plan travel trips more than men, Homewood Suites by Hilton and Home2 Suites by Hilton recently announced their new...

Loyalty Members Increase, But Many Are Inactive

In 2015, major hotel chains saw the number of loyalty program members increase by an estimated 13.1 percent to more than 344 million members...
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Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
Comings & goings

This Week’s Comings & Goings

Expotel Hospitality announced Bret Chittenden, formerly the firm’s chief operating officer, has become its new president. Chittenden has been part of the company since...
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