Six Things Hoteliers Should Know About Serving Guests With Sensory Needs
People with sensory issues—that is, people who struggle with receiving and responding to information coming from their senses, including bright lights, loud noises, and...
The Race for the Customer and the Connected Trip
The concept of the "connected trip" has been in circulation for a couple of years now and is generally met with enthusiasm. And why...
Driving Holiday Business: 12 Ways Hotels Are Attracting Guests This Season
As the end of the year approaches, hoteliers are tapping into old traditions and new trends alike to drive business. Below are 12 unique...
Beware of Guest Engagement Technology That Disengages Guests
It’s called The Singularity—the point at which Artificial Intelligence (AI) is indecipherable from human intelligence, essentially meaning that we as humans can’t tell the...
Gratitude Yoga and Turkey-Stuffed Turkey—How Six Hotels Are Celebrating Thanksgiving
From a yoga session with a side of gratitude to a feast of turkey-stuffed turkey, here are six ways hotels are celebrating Thanksgiving in...