Catering to Guests Desiring Authentic Local Experiences
Everyone has that friend on social media who can’t seem to go more than two hours without posting something. Whether it be a gripe...
Greeting Guests with Gifts
Greeting guests with a little something extra at check in is one of the easiest—and surest—ways to make them feel welcome and foster loyalty....
Texting Guests for Quick Feedback
To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message....
Guests Turn to Fitness Concierge to Stay in Shape
A new presence in the lodging industry is the fitness concierge. These fitness professionals partner with a hotel to connect guests with local fitness...
Pets Offer Hotels a Solid Source of Revenue
For an increasing number of Americans, leaving behind their furry friends when traveling is no longer an option. The American Pet Products Association estimates...
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Choice Hotels Hosts “SOAR” Seminar to Attract, Mentor and Educate Underrepresented Groups
Ahead of its 68th Annual Convention in Las Vegas, Nevada, Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest lodging franchisors, hosted its SOAR (Supporting...
Powering Ahead: All Indicators Are Strong for Meetings and Events
As we welcome the new year, the hospitality industry is buzzing with optimism and hope. According to the most recent Planner PULSE Survey, the...
HVMG Promotes Three Senior Leaders
Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, today announced that the company has promoted three associates to leadership roles. ...
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