Hotel GM Offers a Beer To Build Bonds With Guests
What’s the best way for a guest to get to know a new city? Online reviews by locals and visitors may offer some clues...
Survey Shows What Guests Actually Want From Hotels
NEW YORK—According to a new poll conducted by research firm YouGov and commissioned by hotel operations platform ALICE, 81 percent of consumers would like...
Incorporating Digital Canvases Into Hotels
At its core, the hotel and hospitality industry is based on consumer engagement, relationship-building, and earned trust. Its existence relies on positive and memorable...
Stewards of the Land: Five Generations of Hosts Uphold Basin Harbor’s History
Pennie and Bob Beach had unique childhoods growing up on their family’s lodging property at the end of the road on Lake Champlain in...
Lost and Found: Legal Implications and Guest Expectations
Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind...
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Aimbridge Expands Board of Managers Following Balance Sheet Restructure
PLANO, Texas—Aimbridge Hospitality announced the appointment of an expanded Board of Managers that brings experience in hospitality and strengthens Aimbridge’s foundation. These Board appointments...
IHG Opens First Branded Net Zero Carbon Hotel
WINDSOR, United Kingdom—IHG Hotels & Resorts opened voco Zeal Exeter Science Park, IHG’s first branded net zero carbon hotel, in partnership with Zeal Hotels...
Red Roof RIDE and SHE Ownership Programs Add 30 Representatives
COLUMBUS, Ohio—Red Roof continued to promote franchise hotel ownership and opportunity for women and other underserved communities in hospitality. Since the 2023 introduction of...
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