Hotels Require Guests to Wear Face Masks in Public Spaces
Several major hotel brands this week announced policies requiring face masks across public areas in hotels. On Tuesday, Hyatt announced that beginning on July...
Mayflower Hotel Gears Up for Election
Washington, D.C.—Next to 1600 Pennsylvania Avenue, NW, the Mayflower Hotel at 1127 Connecticut Ave NW is the capital city’s most politically charged address. Host...
Refinery Hotel Announces Wellness Campaign
Refinery Hotel has announced its 2016 wellness campaign, “Journey Joyfully,” with Wellthily, an experiential design firm that seamlessly blends wellness and travel. As the...
J.D. Power Rates Guest Satisfaction of Hotel Loyalty Programs
COSTA MESA, Calif.—A key driver of hotel loyalty member satisfaction is having a diverse portfolio of reward options, according to the J.D. Power 2017...
How Hotels Can Build a Local Market Base
The most important distribution channels you have are walk-up, direct, and drive-by business from your local market. The strongest performing hotels shoot for at...