Guest in face covering arriving at Hyatt Regency Jacksonville

Hotels Require Guests to Wear Face Masks in Public Spaces

Several major hotel brands this week announced policies requiring face masks across public areas in hotels. On Tuesday, Hyatt announced that beginning on July...

Mayflower Hotel Gears Up for Election

Washington, D.C.—Next to 1600 Pennsylvania Avenue, NW, the Mayflower Hotel at 1127 Connecticut Ave NW is the capital city’s most politically charged address. Host...

Refinery Hotel Announces Wellness Campaign

Refinery Hotel has announced its 2016 wellness campaign, “Journey Joyfully,” with Wellthily, an experiential design firm that seamlessly blends wellness and travel. As the...

J.D. Power Rates Guest Satisfaction of Hotel Loyalty Programs

COSTA MESA, Calif.—A key driver of hotel loyalty member satisfaction is having a diverse portfolio of reward options, according to the J.D. Power 2017...

How Hotels Can Build a Local Market Base

The most important distribution channels you have are walk-up, direct, and drive-by business from your local market. The strongest performing hotels shoot for at...
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Leigh Taylor

A Lifelong Love

What initially inspired you to get into the hospitality business? When I was young I always had travel posters on my walls instead of celebrity...
U.S. hotel performance

CoStar: U.S. Hotel Performance Shows Positive Yearly Comparisons

WASHINGTON—U.S. hotel performance decreased from the previous week but showed positive comparisons year over year, according to CoStar's latest data through March 23, 2024....
bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
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