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Allegra Medina

Allegra Medina is director of product at SHR.

Three Ways Hoteliers Can Capitalize on Pre-Arrival Revenue Opportunities

As the hotel industry continues to grapple with labor shortage challenges, teams are forced to do more with fewer resources. Many hotel teams are turning to automation as a solution. Automation can enhance both...
Booking with laptop

Three Things Hoteliers Should Know About Personalizing Guest Experiences

Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience. While on-property happenings are certainly important, it’s also imperative to remember the guest experience doesn’t...