The Battle Over Mandatory Resort Fees
More hotels are imposing mandatory “resort fees” on their guests for amenities, and the amount of those fees is increasing at many of those...
What To Consider Before Signing a Franchise Agreement
Jim Butler, Chairman, Global Hospitality Group, Jeffer Mangels Butler & Mitchell LLP (JMBM) in Los Angeles, says would-be franchisees should not be too quick...
Tips and Tricks for PIPs
Experts weigh in on what hoteliers should keep in mind when deciding whether to go through with a PIP. Below are three pieces of...
Mobile’s Major Impact on Hospitality
All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture...
Color-Coded Cleaning: Preventing Cross-Contamination
Selecting the right tools for each housekeeping task is imperative, not only to achieve a high level of cleanliness, but also to prevent cross-contamination...