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RLHC Launches New Guest Recognition Program

RLHC Launches New Guest Recognition Program

Spokane, Wash.—RLHC (Red Lion Hotels Corporation) has launched Hello Rewards, its new guest recognition and membership program. “Hello Rewards entitles our members to more perks and benefits more quickly,” said Bill Linehan, chief marketing officer for RLHC. “Hello Rewards recognizes ...

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10 Ideas Driving Kimpton

10 Ideas Driving Kimpton

IHG’s purchase of Kimpton makes a lot of sense when you look at how the boutique hotel and restaurant company operates. We shared the secrets of Kimpton’s success in our October 2014 cover story: Despite being the largest boutique owner ...

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Avoid Being a Target of Room Block Poachers, Pirates

Avoid Being a Target of Room Block Poachers, Pirates

Room block poaching refers to businesses that actively seek to recruit or divert event attendees away from official room blocks and into other hotel bookings. “This is pervasive,” says Mike Dominguez, senior vice president of corporate sales at MGM Resorts ...

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