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Building a Green Supply Chain for Hotels

Building a Green Supply Chain for Hotels

Hotel sustainability depends not just on the property-based management’s conservation practices, but also the practices of its many suppliers who provide products and services needed to serve guests. Navigating the maze of factors isn’t easy. In comparing the sustainability virtues ...

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Four Ways to Build Guest Loyalty at Independent Hotels

Four Ways to Build Guest Loyalty at Independent Hotels

It’s no secret that guest loyalty drives revenue at hotels. Dedicated customers bring with them a number of advantages, as they’re more likely to book direct and tend to contribute a higher ancillary spend. Most importantly, they become invaluable assets to your ...

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Ritz-Carlton, Lake Tahoe Launches Kids’ Science Program

Ritz-Carlton, Lake Tahoe Launches Kids’ Science Program

The Ritz-Carlton, Lake Tahoe is kicking off the summer of 2017 with a new Ritz Kids initiative to teach young guests about energy and sustainability. The Ritz’s Energy Challenge and Sustainability Challenge are built around a Radio Flyer Model S Tesla for Kids—a battery-powered ride on car ...

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Outsourcing Linens Can Save Money, Water, and Energy

Outsourcing Linens Can Save Money, Water, and Energy

For hoteliers who are simultaneously concerned about the environmental impact of their laundry services, as well as the cost of doing laundry in-house, outsourcing their laundry may be the answer. According to Joe Ricci, president and CEO of TRSA—the association ...

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Data Quality: Travel Tech’s Biggest Challenge

Data Quality: Travel Tech’s Biggest Challenge

Data quality and management are the biggest challenges facing travel tech professionals, according to the 450 travel data professionals surveyed for EyeforTravel’s State of Data and Analytics in Travel report for 2017. Nearly half of all the survey’s respondents reported that data ...

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