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Ask Anthony: Finding Good Employees

Ask Anthony: Finding Good Employees

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here to answer your questions. Got a question? 
Send it to AskAnthony@lodgingmagazine.com. I’m constantly dealing with either being short ...

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Four Factors for Combating Unconscious Bias

Four Factors for Combating Unconscious Bias

Unconscious bias is a series of quick thoughts—often stemming from a collection of learned stereotypes influenced by a person’s background, cultural differences, and their environmental and personal experiences—that trigger quick judgments of people and situations that unintentionally influence how one ...

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What Hotels Can Do To Prepare for AAA Inspections

What Hotels Can Do To Prepare for AAA Inspections

What can hotel managers do to prepare for their first or next unscheduled AAA inspection? “Since there are no secrets about how AAA inspections are conducted, planning ahead is within grasp of all hoteliers,” says Michael Petrone, AAA’s director of ...

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