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The Link Between Loyal Customers and Market Share

The Link Between Loyal Customers and Market Share

Revenue Generated Index is the key performance measure used by hotel companies to track changes in market share relative to competitors. But equally important is to understand the key drivers of RGI, those underlying metrics that can be used by ...

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Spa Revenue Surpassing Room Revenue Growth

Spa Revenue Surpassing Room Revenue Growth

NEW YORK—In 2015, hotel spa department revenue grew at a faster pace compared to other sources of hotel revenue. According to the recently released 2016 edition of Trends in the Hotel Spa Industry, U.S. hotel spa departments were able to ...

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Global Hotel Industry Grew in Value in 2015

Global Hotel Industry Grew in Value in 2015

The global hotels and motels industry grew to a value of just over $719.1 billion in 2015, with Europe emerging as the largest regional market, and accounting for more than 34 percent of global market value, according to research firm ...

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CBRE Forecasts Mixed Levels of Success for Hotels in 2017

CBRE Forecasts Mixed Levels of Success for Hotels in 2017

ATLANTA—The 2017 outlook for U.S. hotels offers mixed blessings, with near record occupancy levels projected while average daily room rates (ADR) are expected to continue leveling off. According to the recently released December 2016 Hotel Horizons forecast report, CBRE Hotels’ ...

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AETHOS Consulting Evaluates Hospitality CEO Performance

AETHOS Consulting Evaluates Hospitality CEO Performance

NEW YORK—Using a proprietary pay-for-performance model, hospitality advisory firm AETHOS Consulting Group has just released its 2016 report evaluating the performance of top CEOs (from the previous year) in the hospitality, travel and entertainment industries. And the results are in: ...

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