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Michael George: An Owner’s Operator

Michael George: An Owner’s Operator

Founder, president, and CEO of Crescent Hotels & Resorts Michael George has been a staple in the hotel industry for 40 years. He started in F&B, moved on to become an award-winning GM, and has held executive positions at Destination, ...

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Optimizing Hotel F&B Returns

Optimizing Hotel F&B Returns

In the 1990s, hotel restaurant dining had a bad reputation. During this era, most hotel food and beverage programs were designed strictly to be enjoyed by in-house guests during their stays, and they did not welcome local foodies. And, because ...

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Virtual Reality: A New Hotel Amenity

Virtual Reality: A New Hotel Amenity

From underwater adventures to first-person shooting games, hotel guests can now experience a range of virtual reality scenes at The Viceroy Group’s Hotel Zetta in San Francisco. The hotel, focused on creating unique guest experiences, has introduced a room scale ...

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Marine Corps Properties Earn AHLEI Certification

Marine Corps Properties Earn AHLEI Certification

Two Marine Corps lodging properties in the Camp Lejeune-New River area of North Carolina have earned the Certified Guest Service Property designation from the American Hotel & Lodging Educational Institute (AHLEI), the first from the Marine Corps branch of the ...

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The Baymont Boom

The Baymont Boom

Baymont Inn & Suites has started the year off right. The brand, which joined Wyndham Hotels in They were listed on Entrepreneur’s Fastest-Growing Franchises list for 2017 and named top budget-friendly brand in Money Magazine’s “Best Hotels in the World ...

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