As we move towards post-pandemic recovery, businesses are adapting to accommodate new consumer behavior and desires. Technology-based efficiencies have become the norm—and hotel guests crave a new level of service via contactless experiences.
Contactless experiences are about enhancing service, not replacing the personal connection that’s essential to the hospitality industry. While face-to-face contact may no longer be required, providing great service has never been more vital.
Download this whitepaper and learn how guests:
- Feel about contactless experiences in hotels.
- Prefer using the in-room TV for contactless experiences.
- Believe contactless experiences have improved their stays.
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