As we move towards post-pandemic recovery, businesses are adapting to accommodate new consumer behavior and desires. Technology-based efficiencies have become the norm—and hotel guests crave a new level of service via contactless experiences.

Contactless experiences are about enhancing service, not replacing the personal connection that’s essential to the hospitality industry. While face-to-face contact may no longer be required, providing great service has never been more vital.

Download this white paper and learn and how guests:
  • Feel about contactless experiences in hotels.
  • Prefer using the in-room TV for contactless experiences.
  • Believe contactless experiences have improved their stays.

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