Tag: training
Awareness and Training Are Key in Combating Human Trafficking
When I first started working at the American Hotel & Lodging Association (AHLA), I received a call from a Senate office asking what our...
Three Tips for Training New Room Attendants
Guestroom cleaning is labor intensive, repetitive, and requires careful attention to detail. Hence, it is understandable that when training new room attendants, it will...
Four Factors for Combating Unconscious Bias
Unconscious bias is a series of quick thoughts—often stemming from a collection of learned stereotypes influenced by a person’s background, cultural differences, and their...
ServSafe Workplace Debuts with Sexual Harassment Prevention Training Suite
Chicago, Illinois—The National Restaurant Association, parent organization of the American Hotel & Lodging Educational Institute (AHLEI), today announced the launch of an online training...
Spending More on Housekeeping Doesn’t Make Hotels Cleaner
The M3 Center for Hospitality Technology and Innovation at the University of South Florida Sarasota Manatee (USFSM) recently published its Gradebook for Cleanliness in...