Tag: training
Marriott’s Human Trafficking Awareness Training Reaches 500,000 Employees
As of this month, Marriott International has trained 500,000 hotel workers to spot the signs of human trafficking in its hotels and how to...
Crisis Management
No one in any type of business likes to think about all the things that can go wrong over the course of a day....
Transitioning Staff To a New Revenue Management System
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What are your tips for training staff on a new revenue management system?
I have decided to move...
Besting Unconscious Bias
There are several well-known laws in the United States meant to prevent blatant discrimination and ensure equal treatment and consideration of individuals under the...
Awareness and Training Are Key in Combating Human Trafficking
When I first started working at the American Hotel & Lodging Association (AHLA), I received a call from a Senate office asking what our...