Tag: Technology
Five Guest Engagement Strategies—and How Much Staff Effort They Require
An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a...
How Automated Technologies Help Hotel Humans
To say that technology has impacted hotel operations is a massive understatement. Connectivity, smart devices, and AI reign supreme, and operations today are almost...
Choosing Technology To Monitor and Manage a Hotel’s Brand Image
A hotel's brand is one of its greatest assets. It’s why many guests choose a property—they know the brand, know what to expect, and...
Adria Levtchenko: Building Employee Connections
Many hotels lack a connection between their departments, leading to wasteful habits and minimal communication among staff members. Adria Levtchenko, CEO and co-founder of...
How Guests Are Using In-Room Tablets
Technology has permeated nearly every aspect of society today with the goal of making life easier. Following the examples of how individuals are using...