Tag: Technology
Improving the Guest Experience Through Apps
Moving beyond online bookings, hoteliers are exploring another area of the online hotel landscape: The burgeoning app market. Millennials are accustomed to apps; they...
Virtual Reality Stakes a Claim in Hospitality
Virtual reality: A 3-D, computer-simulated space, viewed through a headset, that users can interact with as though they’re actually there. It might sound too...
Managing and Pricing Hotel Rooms Online
Becoming a master of the universe requires always going up to the 50,000-foot view so you can see what’s going on above all the...
Turning Social Data into Customer Intelligence
“My kids love the pool,” a mom gushes in an online hotel review. On the surface, the comment seems completely positive, especially if it...
Airbnb’s Potential to Become a Distribution Partner
Airbnb’s growth has truly been explosive. According to a recent article in the Wall Street Journal, Airbnb generated $340 million of revenue in the...