Tag: operations
Ask Anthony: Advice for Working With Management Companies
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
Reconsidering Cleaning Processes and Products With Wellness in Mind
Wellness is a top trend in hospitality, with leading organizations investing in gyms, in-room fitness programs, spas, nutrition, and more to meet guests' needs...
Back To Basics: Elevating the Guest Experience Starts With Mastering the Essentials
Hotel guests have never been happier. That’s not just a lofty statement—it’s a trend that J.D. Power reported in its 2018 North American Hotel...
Checking In With Alysha Smith of Magnuson Worldwide
In January, Alysha Smith was appointed vice president of operations and development for Magnuson Worldwide. While Smith is the company’s youngest VP, she comes...
Technology-Supported Operations Leave More Time for Hospitality
Early this year, news broke that the Henn-na Hotel in Sasebo, Japan was laying off half of its workforce. What made this news particularly...