Tag: operations
Reconsidering Cleaning Processes and Products With Wellness in Mind
Wellness is a top trend in hospitality, with leading organizations investing in gyms, in-room fitness programs, spas, nutrition, and more to meet guests' needs...
Back To Basics: Elevating the Guest Experience Starts With Mastering the Essentials
Hotel guests have never been happier. That’s not just a lofty statement—it’s a trend that J.D. Power reported in its 2018 North American Hotel...
Checking In With Alysha Smith of Magnuson Worldwide
In January, Alysha Smith was appointed vice president of operations and development for Magnuson Worldwide. While Smith is the company’s youngest VP, she comes...
Technology-Supported Operations Leave More Time for Hospitality
Early this year, news broke that the Henn-na Hotel in Sasebo, Japan was laying off half of its workforce. What made this news particularly...
Checking In With Terri Ryan of Choice Hotels
In the fall of last year, Terri Ryan joined Choice Hotels International as vice president of brand operations for upscale brand Cambria Hotels. With...