Tag: guest experience
Three Ways Hoteliers Can Capitalize on Pre-Arrival Revenue Opportunities
As the hotel industry continues to grapple with labor shortage challenges, teams are forced to do more with fewer resources. Many hotel teams are...
Virdee Releases Web-based Contactless Check-in Software Extension
AUSTIN, Texas—Virdee has released a web-based extension of its contactless check-in software. Users can access and input pre-arrival check-in information into the system via...
J.D. Power: Overall Hotel Guest Satisfaction Declines
Hotel occupancy rates are on track to approach pre-pandemic levels this year as travelers get back on the road and in the air to...
Up to Speed: Investing in a Hotel’s Connectivity Infrastructure
Long gone are the days when internet was a “nice to have” amenity. Today’s guests often travel with multiple connected devices that require greater...
Marriott Hotels and TED-Ed Further Partnership With Immersive Guestrooms
BETHESDA, Maryland—Marriott Hotels, the signature flag of Marriott Bonvoy’s 30 hotel brands, furthers its partnership with TED through its educational arm TED-Ed, to debut...