Tag: guest experience
Disney’s MagicBands Serve as a Data Hub for Guests
When it comes to delivering successful guest experiences to families, it’s hard to ignore the giant mouse in the room. Disney often sets the...
Focusing on Acoustics Can Improve Guests’ Comfort
Your guests’ ears never rest, not even when they’re sleeping. Throughout the night, guests are likely to hear off-and-on HVAC systems, TVs in adjacent...
Four Seasons Introduces Fully Branded Jet
Toronto, Canada—Four Seasons introduces the industry’s first fully branded private jet experience. With Four Seasons on the fuselage and the Four Seasons logo on...
Clarabridge Acquires Market Metrix
RESTON, Va.—Clarabridge Inc., a provider of intelligent Customer Experience Management (CEM) solutions, has announced the acquisition of Market Metrix, an Enterprise Feedback Management (EFM)...
Country Inns and Suites is Focused on the Guest Experience
With the theme “Mindful. Genuine. Welcoming,” the 2014 Country Inns and Suites Business Conference focused on the brand’s commitment to delivering an exceptional guest...