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More than half of all mobile phone subscribers in the United States own smartphones, according to a recent Nielsen estimate. To cater toward the...

Managing the Social Web

The impact that online reviews and social media chatter have on the hotel industry can no longer be ignored by brands and property management...

Digital Dining

In our information-hungry society, technology has rapidly transformed the way consumers make purchases today. And as our methods of communication evolve, businesses must embrace...

2011 Innovators: Yobot, Robotic Luggage Concierge, Yotel

When Yotel New York opened in June, it came armed with an innovative solution to storing luggage. CEO Gerard Greene wanted to replace a...

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COVID RELIEF NOW Coalition Launches Ad Blitz, Adds New Members

WASHINGTON, D.C. — The COVID RELIEF NOW Coalition, representing major public and private sector groups across the United States, today launched a digital advertising...
September 2020

STR: U.S. Hotel Industry Performance Dips in September

HENDERSONVILLE, Tennessee—In September 2020, the U.S. hotel industry showed slightly lower performance from the month prior, according to data from STR. U.S. Hotel Performance September 2020...
Money

A Tight Ship: Hotel Operators Adapt and Survive in 2020

Faced with the greatest declines in revenue since the 1930s, U.S. hotel operators in 2020 have demonstrated their ability to adapt to difficult market...