Four Ways Hotels Can Improve Mobile Key Security
Mobile keys are a relatively new technology, but they are rapidly gaining a foothold in the lodging industry. Of course, as with most mobile...
Seven Steps to Becoming GDPR Compliant Before May 25
With less than a month to go until the General Data Protection Regulation (GDPR) goes into effect, hoteliers are running out of time to...
Making Sure Employees Can Communicate in a Crisis
Hotels promise to provide guests with a comfortable stay, and hotel employees are responsible for making that happen. However, like many other industries, hospitality...
Extended Stay America Creates an App to Engage its Associates
CHARLOTTE, N.C.—Extended Stay America, a hotel owner/operator in North America, recently debuted its new MyESA mobile app for associates. Optional for team members, the...
Three Ways to Engage Guests in Real Time
Finding ways to engage guests during their travels and while they are on property is critical for hotels. Industry professionals who understand the importance...
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New Pyramid Global Hospitality COO Continues Focus on Big Data to Benefit Owners
Pyramid Global Hospitality Chief Operating Officer Eric Habermann retired in April following seven years with the company and a nearly 40-year career in hospitality....
Grand Hyatt Kauai Resort & Spa Launches Scholarship Program
Grand Hyatt Kauai Resort & Spa, a 605-room resort, announced the launch of a scholarship program to support the continued education of its colleagues...
Hilton Surpasses 500 Hotels in Florida
MCLEAN, Virginia, and MIAMI, Florida—Hilton announced a major milestone as the company surpassed 500 open hotels across Florida. This growth was fueled in part...
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