Pet-Friendly Hotels Prove Profitable
It’s the Friday before the Westminster Kennel Club dog show, and the lobby of New York’s pet-friendly Hotel Pennsylvania is like a madhouse. Everywhere...
Keys to a Successful Hotel Opening
From the outside, the January 2013 opening of The Alexander in Indianapolis went as smoothly as possible. Upon arrival at the new downtown property,...
Outsourcing Restaurant Operations in Hotels
Many hoteliers are reluctant restaurateurs, and for a good reason: Restaurants are even more labor intensive than hotels. A standalone restaurant is doing extremely...