security culture

Building a Security Culture: The Most Basic Best Practice Is to Train All Staff...

Discussions of guest expectations in today’s hotel industry often involve aspects such as hyper-personalization, digital transactions, guestroom entertainment, wellness, and sustainable practices. Perhaps because...

Prepping for Budget Season: Preventing Phone Systems From Breaking the Bank

There’s more happening in the fall than football. Budget season is looming, and it’s a time when everyone goes to the mat to decide...
paid parking

6 Strategies to Leverage Paid Parking

Hotels have always taken a strategic approach to selling rooms to drive demand and optimize room revenue. They should be taking that same approach...
legal environment

Lodging’s Legal Environment: Two Cases That Illustrate the Vital Importance of Reasonable Care by...

Hoteliers understand that they work in an environment fraught with legal implications, multiplied by myriad municipal, state, and federal statutes and regulations. Large hotel...

5 Reasons Travelers Buy Insurance: Understanding the Potential Misfortunes

Planning a trip without insurance can result in some costly and rather unfavorable outcomes for travelers. The truth is that it can be common...
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Historic Inn at Warner Hall Acquired by BluWater Group

GLOUCESTER, Virginia—BluWater Group, an Orlando, Florida-based private equity firm, announced today the expansion of its portfolio with the acquisition of the Inn at Warner...

The Westin Cape Coral Resort at Marina Village Promotes Keneven to Senior Sales Executive

CAPE CORAL, Florida—The Westin Cape Coral Resort at Marina Village announces the promotion of Sandra Keneven to senior sales executive. In this new role, Keneven will...
Mark Hoplamazian

Hyatt Discloses Exclusive Discussions With Playa Hotels & Resorts N.V.

CHICAGO, Illinois—Hyatt Hotels Corporation today disclosed it has executed an exclusivity agreement with Playa Hotels & Resorts N.V. (“Playa”) (NASDAQ: PLYA) under which Playa...
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