Building a Security Culture: The Most Basic Best Practice Is to Train All Staff...
Discussions of guest expectations in today’s hotel industry often involve aspects such as hyper-personalization, digital transactions, guestroom entertainment, wellness, and sustainable practices. Perhaps because...
Prepping for Budget Season: Preventing Phone Systems From Breaking the Bank
There’s more happening in the fall than football. Budget season is looming, and it’s a time when everyone goes to the mat to decide...
6 Strategies to Leverage Paid Parking
Hotels have always taken a strategic approach to selling rooms to drive demand and optimize room revenue. They should be taking that same approach...
Lodging’s Legal Environment: Two Cases That Illustrate the Vital Importance of Reasonable Care by...
Hoteliers understand that they work in an environment fraught with legal implications, multiplied by myriad municipal, state, and federal statutes and regulations. Large hotel...
5 Reasons Travelers Buy Insurance: Understanding the Potential Misfortunes
Planning a trip without insurance can result in some costly and rather unfavorable outcomes for travelers. The truth is that it can be common...