Boosting the Bottom Line with Eco-Friendly Odor Management
In the hospitality sector, perception is reality—especially when it comes to cleanliness. Fortunately, many major hotel brands are well-versed in next-generation cleaning practices that...
Best Practices for Keeping Linen Clean
Keeping hotel linen such as sheets, blankets, comforters, and towels free of stains is an ongoing challenge given the number of guests that even...
Don’t ‘Turndown’ What Guests Want
Services once considered standard, like chateaubriand carved tableside, a menu featuring aspic, complimentary matches, or even the lobby pay phone bank, are no longer...
How to Handle Thirdhand Smoke
While some of the largest hotel chains in the United States—along with scores of other chains that are not so large—have gone totally smoke-free,...
An Alternate Approach to Increase Productivity, Morale
On average, a room attendant spends 25 to 30 minutes servicing a standard guestroom. But is there a more efficient and productive way? Consider...