Recovery After Tragedy: Effective Crisis Management

When Dan Donahue, vice president and managing director of The Lenox Hotel in Boston, left for work last April 15, a crisis was the...

Spring Cleaning: Complete Those Often-Overlooked Tasks

April is the ideal month for housekeeping departments to focus on those projects that often go overlooked most of the year. Now that winter...

5 Factors to Consider When Courting Spring Breakers

From March through mid April, hundreds of thousands of college students flock to warmer climates for a weeklong escape from the winter doldrums and...

New Fundamentals of Hotel Development

Getting a new hotel project off the ground has always been a painstaking process, and the slow economic recovery hasn’t made it any easier....

The Accessibility Puzzle: Navigating ADA Requirements

In the years since the passage of the Americans with Disabilities Act of 1990, the lodging industry has faced many hurdles—and many opportunities—in implementing...
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A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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