Being Accessible to Guests with Disabilities
“The elevator is over there,” hotel associates have often told Peter Slatin, who, as a blind man, finds the description extremely lacking in clarity....
Travelers Turning to Travel Agents
Amid the chatter of OTAs versus direct booking, it can be easy to forget that up until the internet became a household staple, planning...
Westin Encourages Guests to Sleep Strong
BETHESDA, Md.—Ahead of World Sleep Day, Westin Hotels & Resorts—part of Marriott International—announces its latest program, championing a more sound slumber for travelers around...
Making Wellness a Year-Round Goal for Guests and Owners
This story is brought to you by InterContinental Hotels Group (IHG).
At the beginning of the year, many of us make New Years’ resolutions to...
Ask Anthony: What Will Define Hospitality in 2017?
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...