JW Marriott Program Encourages Families to Spend Quality Time Together
It can be difficult for families to unplug and spend time together in today's world, and vacations are often the perfect opportunity to do...
Hyatt Launches FIND: Wellbeing-Focused Experiences for Loyalty Members
CHICAGO—Hyatt this week launched FIND, an extended way for eligible World of Hyatt members to earn and redeem points on experiences. FIND provides a...
How Hotels Can Meet the Global Demand for Wellness with Design
The pursuit of wellbeing is about so much more than receiving a pampering facial or a relaxing massage. Travelers are thirsty for wellness, and...
Loyalty Is on the Decline While Customer Expectations Are on the Rise
SAN MATEO, Calif.—Medallia, Inc. together with market research company Ipsos recently shared the findings from its Customer Experience Tipping Point survey. More than 8,000...
Technology, the Connected Traveler, and the Guest Experience
For a moment, put yourself in the shoes of a typical smartphone user who happens to be searching for a hotel room. What kind...
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Choice Hotels Publishes 2023 ESG Report
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. published its 2023 Environmental, Social, and Governance Report. The report details Choice's latest initiatives to drive sustainability across...
World of Hyatt Platform Adds More Than 700 Properties From Mr & Mrs Smith
CHICAGO—Hyatt Hotels Corporation announced that World of Hyatt is offering members access to earn and redeem at a collection of more than 700 boutique...
Lodging Econometrics: U.S. Hotel Construction Pipeline Shows Robust Growth
As seen in the Q1 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the end of the first quarter, there...
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