Texting Guests for Quick Feedback
To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message....
Guests Turn to Fitness Concierge to Stay in Shape
A new presence in the lodging industry is the fitness concierge. These fitness professionals partner with a hotel to connect guests with local fitness...
Hilton Introduces Electric Vehicle Charging Program
MCLEAN, Va.—Hilton Worldwide today announced a major electric vehicle (EV) charging program, which will be available at 50 U.S. hotels by the end of...
Pets Offer Hotels a Solid Source of Revenue
For an increasing number of Americans, leaving behind their furry friends when traveling is no longer an option. The American Pet Products Association estimates...
Comfort Inn to Go Smoke-Free Across the U.S.
ROCKVILLE, Md.—Choice Hotels International announced that Comfort Inn will join Comfort Suites in implementing a 100-percent smoke-free policy beginning July 1, 2016, making Comfort...
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Four Things to Know About Financing a Hotel Renovation or Conversion
What do I need to know about financing a hotel renovation?
"What options are available to me to complete my property's required property improvement plan?...
Five Ways Hotels Can Use Instagram Stories
Instagram Stories is a powerful tool for hospitality marketing. Hotels can use Instagram to create a buzz of engagement around their brand, location, and...
Hyatt Opened Record 90 Hotels in 2019 and Expanded Pipeline to 500
CHICAGO — Hyatt Hotels Corporation this week reported its Q4 2019 financial results. The company opened a record-setting 90 hotels in 2019, with net...
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