Guest Experience News and Trends for the Hotel Industry

Trump Gets Into the Wellness Game

Guest Experience LODGING Staff - June 13, 2013

In the past year, plenty of hotel brands took initiative and launched wholesome food and lifestyle options for travelers who want to keep up...

Getting to the Points

Guest Experience LODGING Staff - June 6, 2013

Last October, Deloitte and Touche surveyed more than 4,000 travelers to assess customer loyalty in the hotel industry. The results revealed that loyalty programs...

Aloft Brand Debuts in Silicon Valley

Guest Experience LODGING Staff - March 18, 2013

STAMFORD, Conn.—Starwood Hotels & Resorts Worldwide announced that its Aloft brand has debuted in Cupertino, Calif. Aloft Cupertino is the brand's third hotel in...

LodgeNet Expanding Partnership With DirecTV After Emerging From Bankruptcy

Guest Experience LODGING Staff - March 12, 2013

Colony Capital's acquisition of LodgeNet is expected to close at the end of the month, and LodgeNet will exit bankruptcy protection and begin its...

Changing the Channels

Guest Experience LODGING Staff - March 6, 2013

Despite the many devices hotel guests bring with them, the television remains the centerpiece of every guestroom. It’s the one thing capable of delivering...