Beers with the GM

Hotel GM Offers a Beer To Build Bonds With Guests

What’s the best way for a guest to get to know a new city? Online reviews by locals and visitors may offer some clues...
Tablet in the guestroom

Survey Shows What Guests Actually Want From Hotels

NEW YORK—According to a new poll conducted by research firm YouGov and commissioned by hotel operations platform ALICE, 81 percent of consumers would like...
Digital canvases

Incorporating Digital Canvases Into Hotels

At its core, the hotel and hospitality industry is based on consumer engagement, relationship-building, and earned trust. Its existence relies on positive and memorable...
An aerial view of Basin Harbor (Photo credit: Gideon Dariyal Heller)

Stewards of the Land: Five Generations of Hosts Uphold Basin Harbor’s History

Pennie and Bob Beach had unique childhoods growing up on their family’s lodging property at the end of the road on Lake Champlain in...
Opening hotel room door

Lost and Found: Legal Implications and Guest Expectations

Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind...
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Choice Hotels Hosts “SOAR” Seminar to Attract, Mentor and Educate Underrepresented Groups

Ahead of its 68th Annual Convention in Las Vegas, Nevada, Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest lodging franchisors, hosted its SOAR (Supporting...

Powering Ahead: All Indicators Are Strong for Meetings and Events

As we welcome the new year, the hospitality industry is buzzing with optimism and hope. According to the most recent Planner PULSE Survey, the...

HVMG Promotes Three Senior Leaders

Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, today announced that the company has promoted three associates to leadership roles. ...
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