How Today’s Task Software Can Improve the Quality and Consistency of Guest Services
We are all familiar with many of the technological underpinnings of the modern hospitality industry, everything from the computer systems that help run the...
The Do’s and Don’ts of Music in Hotels
Music affects us profoundly. It alters our mood and creates or triggers rich memories. It is no wonder that music in hotels has a...
Capturing Real-Time Guest Feedback and Service Recovery
Most hotel managers look at post-stay reviews and survey feedback as a source of truth on how frontline teams are performing. Whether it’s positive...
#MeToo
The #MeToo movement went viral in October of last year, but the organization behind the hashtag has been around for more than a decade....
Creating a Culture To Combat Sexual Harassment
Over the past several months, sexual harassment has been in the headlines and top of mind for many business owners. The deluge of people...
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An Inside Look at Mattresses: Delving Into the Technology Prior to Procurement
A high-quality mattress promotes the restful sleep that is one of the fundamental offerings of the hotel industry. But even top-tier mattresses eventually need...
Accor Releases Q1 2024 Results
The first quarter of 2024 demonstrated the hotel demand in all Accor Group regions and segments. Operating performance indicators (RevPAR and portfolio growth) are...
Hilton Garden Inn Atlanta East/Stonecrest Completes Renovation
STONECREST, Georgia—Artemis Hotel Group announced the completion of a full-scale renovation for the Hilton Garden Inn Atlanta East/Stonecrest, located in Lithonia, Georgia.
The 110-room property...
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