How to Spot and Get Rid of Common Household Pests in Hotels
Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
What Do You Do With an Intoxicated Guest?
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What do you do with an intoxicated guest?
"Recently, a guest who was visibly intoxicated walked through my...
Taking Steps to Help Prevent Suicides in Hotels
On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life....
Eight Traits That Make a Successful Leader in Hospitality
Instruction from our parents, interactions with coworkers, and experiences at previous jobs and from life, in general, are all factors that can play a part...
The Do’s and Dont’s of Cleaning Stayover Rooms
When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...
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Compensation Declaration: Why the Growth of Management Company Fees Slowed in 2023
Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19...
The George Hotel Opens in Georgetown, South Carolina
CHARLESTON, South Carolina—The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in Georgetown, South Carolina. The George represents milestones...
Knowland: Nashville Leads Meetings and Events Volume in April
ARLINGTON, Virginia—Knowland reported that Nashville saw an uptick in meetings and events in April, growing 38.0 percent year-over-year (YOY). Las Vegas continued a steady...
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