Boosting Hotel Bandwidth
How much Internet bandwidth does your property need? William Murray has a simple answer: More than you currently have. His typical guest carries both...
Best Western GM Creates Service Culture in Haiti
At the Best Western Premier in Petion-Ville, a neighborhood of Port-au-Prince, Haiti, it’s not unusual to see General Manager Ronald Maidens spot treating carpets,...
Katherine Lugar: Our Woman in Washington
The president and CEO of AH&LA is shaping the voice of the lodging industry through effective advocacy.
Food-Focused Epicurean Hotel Readies Opening
Tampa, Fla., may not be the first location that comes to mind as a hotbed for gastronomic creativity. But the team behind the famous...
Hotels Bringing Back 1920s Style
Jazz-era design is alive and well at hotels across the country. From the Arizona Biltmore re-creating the resort’s secret speakeasy to the Paramount Hotel...