Bringing a Contemporary Voice to Choice Hotels
As VP of brand strategy for Choice Hotels, Anne Smith has been revamping the company’s image to project a more contemporary voice. With a...
Texting Guests for Quick Feedback
To entice the all-important millennial demographic, hoteliers are putting their staff with the nimblest fingers to use by engaging with travelers via text message....
Checking In with Pamela Barnhill of IBC Hotels
In just the last few years, soft-branded hotels have gained significant traction in the lodging industry. Most of the major hotel companies have a...
JHM Hotels Encourages Pursuit of Hospitality Education
In today’s economy, college tuition rates are often a large and heavy burden for students to undertake, with no current end in sight for...
Investors Bet on Boutique and Lifestyle Hotels
The numbers paint a rosy picture for developers and owners who want to dip their toes in the boutique, lifestyle, and soft brand segments....