Geoff Ballotti to Succeed Wyndham Hotel Group President and CEO Eric Danziger

PARSIPPANY, NJ—Wyndham Worldwide announced that Geoff Ballotti, President and CEO of the global hospitality company’s timeshare exchange and vacation rental division, will succeed departing...

Dolce’s Silverado Resort Lures Tourists with Culinary Event

At the annual Flavor Napa Valley Welcome Dinner—a six-course feast featuring California’s finest wines and food from famed chefs including Roy Choi, Michael Chiarello,...

Hotelier Sean MacPherson Takes a Personal Approach

As the son of a New Zealand surfing champion, New York City hotelier and restaurateur Sean MacPherson normally spends a fair amount of time...

Drury Hotels’ Secret to Guest Satisfaction

On its way toward Memphis, Interstate 55 straightens into a precise vertical line as it runs down the eastern edge of Sikeston, Mo. About...

Choice Ramps Up SkyTouch

Choice Hotels' recent 2013 earnings call revealed just how well the markets have received its SkyTouch cloud-based property management software platform. On the call...

Carlson Rezidor Looks to the Future with Vision 20/20

Carlson Rezidor Hotel Group announced two new global hotel brands, as well as positive 2013 results that included a 43 percent year-over-year increase in...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge

Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback

Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...