Progress on the Labor Front: Creating an Environment that Retains ‘the Right People’
Remington Hospitality CEO Sloan Dean said although staffing continues to be a challenge, it has eased in some ways: “We now have fewer open...
Staffing for Great Service: Training, Technology Drive Better Performance for F&B Associates
There’s no doubt that the pandemic took its toll on the hospitality workforce with many employees leaving the industry forever, but perhaps no segment...
From Drain to Gains
Food and beverage need not be a guaranteed drain on hotel profitability, according to Larry Spelts, president of Lodging & Lifestyle Adventures at Indigo...
An Evolving Position
For hotel operators, there’s no understating the importance of hiring the right person to oversee departments like engineering. However, executives acknowledge some of the...
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BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength
As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Waldorf Astoria New York to Reopen After Renovation
NEW YORK CITY—Waldorf Astoria New York offered the first looks at a restoration of the hotel’s architecture with new designs. The property, which closed...
J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...
TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
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