Getting the Most Out of Online Survey Results
Surveys are useful tools for gauging what guests are feeling. The results can notify hoteliers of new problems as they arise and highlight areas...
Importance of Efficiency When Creating a New Brand Identity
Despite achieving record financial performance in 2014, Value Place saw an opportunity to expand its network, gain access to new markets and customer segments,...
Marcus Hotels Welcomes Pets at Select Locations
MILWAUKEE—The busy summer travel season is just around the corner. For those traveling with their Fido friends, what better way to enjoy it than...
Ask Anthony: How Do Sales Staff Stay Motivated in an Online World?
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
Cooperative Mindset Primes Loews for Success
Working to ensure that employees and management are on the same page can be an extremely demanding endeavor for any entity in the lodging...