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Study: Hoteliers Say Distribution, Online Marketing Need Attention

Study: Hoteliers Say Distribution, Online Marketing Need Attention

DALLAS—Managed guest relationships, integrated technology systems, and improved data collection and security are the three most critical needs of hoteliers when it comes to distribution and online marketing, a whitepaper by hotel technology experts Dr. Peter O’Connor, SiteMinder, and Revinate ...

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Hilton Garden Inn Launches Instagram Travel Guide

Hilton Garden Inn Launches Instagram Travel Guide

MCLEAN, Va.—Hilton Garden Inn today announced the launch of its “HGI Travel Guide.” Accessible on Instagram at @HiltonGardenInn beginning today, the guide is the first ever travel handbook created using the popular app’s photo map feature. The “HGI Travel Guide” ...

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OTAs Auctioning Search Results Bad News for Hotels

OTAs Auctioning Search Results Bad News for Hotels

Just weeks after I wondered whether the OTAs lost some ground to hotel groups in the industry’s balance of power, Expedia Inc. disclosed a restructuring of its business model, in which hotels now can bid their way up the sort ...

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Onity Supplies Mobile Access to Hilton Worldwide

Onity Supplies Mobile Access to Hilton Worldwide

SALEM, Ore.—Onity, a leading provider of electronic access solutions to the hospitality industry, today announced it is supplying its DirectKey mobile access solution to Hilton Worldwide, enabling guests to use their smartphone as their room key. The Onity DirectKey system ...

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Digital and Mobile Channels Remain Driver of Bookings

Digital and Mobile Channels Remain Driver of Bookings

NEW YORK—Hotel industry performance remains strong, with Q4 2015 revenue per available room (RevPAR) increasing 4.0 percent year-over-year, and online and mobile bookings are continuing to drive this growth. According to data from TravelClick’s North American Distribution Review (NADR; Q1 ...

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Technology That Will Take Over in 2016

Technology That Will Take Over in 2016

This year’s International Consumer Electronics Show had some big reveals in terms of what’s on the technology horizon, including the latest on droids and cars. But most importantly, it showcased numerous products that could mean big things for the hospitality ...

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