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Four Ways to Reduce Energy Bills

Four Ways to Reduce Energy Bills

Bloomington, Ind.—While hoteliers have taken steps over the years to reduce energy consumption, many still view high utility charges as merely the cost of doing business. However, according to Stephen Ashkin, president of The Ashkin Group, business and building owners ...

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Independent Hotels and Digital Advertising Demands

Independent Hotels and Digital Advertising Demands

In 2018, it’s nearly impossible to remember that there was a time when the internet didn’t exist. Due to the sheer amount of time most people spend online, digital advertising has become the primary marketing focus of many businesses. When ...

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Six Missteps to Avoid When Capturing and Actioning Guest Feedback

Six Missteps to Avoid When Capturing and Actioning Guest Feedback

In today’s economy, consumers are highly informed and offer loyalty to brands with certain expectations for communication between brands and their customers. In this expectation economy, hoteliers must listen carefully to these consumer voices, respond quickly, and efficiently gather guest ...

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Three Benefits of Mentorship Programs in Hospitality

Three Benefits of Mentorship Programs in Hospitality

In the hospitality industry, where personal relationships take the lead, a key connection between the guest and the hotel ensures success and loyalty. This applies to internal connections as well, beginning with mentor/mentee relationships. A hospitality mentorship may take on ...

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