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Five Closing Tactics to Book Group Business

Five Closing Tactics to Book Group Business

Blazingly successful group sales managers and directors don’t wait to initiate the close. They work the close right from the start. Today’s meeting planners are savvy decision makers not easily swayed by standard sales tactics. Closing the sale is not ...

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Seven Myths Surrounding Hotel Conversions and Renovations

Seven Myths Surrounding Hotel Conversions and Renovations

“Conversions, renovations, and franchise affiliation changes, oh my!”—this doesn’t have to be your theme song if you find yourself embarking on a hotel repositioning effort. It’s important to be aware of the myths surrounding hotel conversion projects to dispense with ...

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Responding to Reports of Sexual Harassment

Responding to Reports of Sexual Harassment

Ebony Tucker, advocacy director at the National Alliance to End Sexual Violence, and Andria Ryan, partner at Fisher Phillips, offer the following advice to help hoteliers guard against and respond appropriately to reports of sexual harassment. Have a policy. “If ...

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