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Saving Energy Without Sacrificing Guest Comfort

Guestrooms in economy, mid-range, and luxury hotels must achieve, at minimum, a pleasant guest experience and compliance with the applicable energy codes. Code compliance...

Driving Hotel Guest Satisfaction With Reliable Internet Connectivity

Whether for work or leisure, travelers can find comfortable and convenient accommodations at various price points almost anywhere. But travelers now expect basic amenities...
Hotel front-desk face mask

J.D. Power Evaluates Guest Satisfaction Among Large Third-Party Management Companies

TROY, Mich.—Even in the age of digitally enabled contactless hotel bookings and hand-sanitized check-ins, a key element driving hotel guest satisfaction with third-party management...
Hotel guest arriving in guestroom.

J.D. Power Releases 2020 Hotel Rankings and Guest Satisfaction Index

TROY, Mich. — A year ago, hotel summer marketing and advertising efforts were in full swing with images of epic pools, zen-like spas, and...
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Why Hotel Housekeeping Needs a Tech Makeover

Hotels today are implementing technology in every aspect of their operations from ordering room service on an Apple TV to mobile check-ins, and the housekeeping department should...
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