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Business traveler using a hotel app
Guest Experience

J.D. Power: Travel Industry Apps Lag in User Satisfaction

Lodging Staff -
Long-term value creation
Tech Tips and Trends

Achieving High-Tech Guest Satisfaction with Mobile Systems

Kate Hughes -
front desk
Advice

Four Takeaways from J.D. Power’s Guest Satisfaction Study

Robin McLaughlin -
Service scores / guest satisfaction / J.D. Power
Industry News

J.D. Power Reports Higher Guest Satisfaction Across Hotel Segments

Lodging Staff -
online booking - future
Industry News

Study: Indirect Booking Linked To Lower Guest Satisfaction

Lodging Staff -
Archive

Hotel Satisfaction Reaches Record High

Lodging Staff -
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