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J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...

TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
spring

Spring Break Strategies: How Real-Time Analytics Can Enhance the Guest Journey

Spring break is a critical time for the hospitality industry, bringing both excitement and operational challenges. As hotels are currently in the mix of...

Putting the Customer First

In this third and final installment of our 2024 Owner Series, LODGING speaks with Harry (Himesh) Patel, director of Solvue Hospitality Group, regarding his...
key to guest satisfaction

Trends in Maintenance Spend: Expenditures Are Rebounding in an Area That is Key to...

While hotel industry revenues and profits are rising, guest satisfaction is declining. According to the J.D. Power 2022 North America Hotel Guest Satisfaction Index...
hotel lighting

Saving Energy Without Sacrificing Guest Comfort

Guestrooms in economy, mid-range, and luxury hotels must achieve, at minimum, a pleasant guest experience and compliance with the applicable energy codes. Code compliance...
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