Tag: guest experience
Five Ways To Streamline Guest Data and Better Target Marketing Messages
A guest signs up for a loyalty membership and then, six months later, receives a request to sign up for the same program. Another...
Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same...
For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing...
Cambria Hotels Partners With Profs and Pints
ROCKVILLE, Md.—Cambria Hotels today announced a collaboration with Profs and Pints. The brand will build on its craft beer program and public spaces by...
Four Ways To Leverage Data Visualization in Hospitality
The ability to quickly access and analyze data is crucial in the hospitality industry. Data visualizations take a large amount of data and make...
Offering Wellness Choices Is the Ultimate Strategy in Guest Personalization
In 2019, the pursuit of higher levels of guest personalization in the hotel industry may feel like an overused or tired objective. After all,...