Tag: guest experience
Marriott and Allianz Partners Develop Travel Insurance for U.S. Guests
Marriott announced guests residing in the United States can insure their domestic and international travels with Allianz Partners when booking their hotel stay through...
MGM Resorts to Roll Out Reimagined MGM Rewards Program
MGM Resorts is rolling out its reimagined loyalty rewards program, MGM Rewards, on February 1, 2022, providing access for both gaming and non-gaming guests...
Best Western Rewards Adds Pay With Points Benefit
PHOENIX—Best Western Hotels & Resorts’ (BWHR) loyalty program—Best Western Rewards—is launching Pay with Points. BWR members can reserve their next hotel stay using accumulated...
The Crossroads of COVID Safety and Guest Experience in Hotel Tech
The resilience hoteliers, tech vendors, and venue operators have shown since the beginning of the COVID-19 pandemic will be the topic of future case...
Five Things to Know About Rethinking Hotel Fitness Facilities
When every guest checks in, they have a multitude of wants: exceptional service, restful sleep, clean rooms, and more. Tech and app-driven convenience can...