Tag: guest experience
Putting the Customer First
In this third and final installment of our 2024 Owner Series, LODGING speaks with Harry (Himesh) Patel, director of Solvue Hospitality Group, regarding his...
Wyndham Rewards Signs Multiyear Sponsorship With Penn State Sports Enterprises
PARSIPPANY, New Jersey—Wyndham Rewards added the title Proud Hotel Rewards Partner of Penn State Athletics through a multi-year sponsorship with Penn State Sports Enterprises,...
Graduate Brand Officially Joins Hilton Honors Program
Hilton announced that Graduate Hotels has officially joined Hilton’s 24 brands. Guests of the 34 Graduate by Hilton hotels can now earn and redeem...
Curator Hotel & Resort Collection Partners With PressReader
BETHESDA, Maryland—Curator Hotel & Resort Collection announced a strategic partnership with PressReader, a digital newsstand, to offer hotel guests access to thousands of newspapers...
Reasonable Care: Two Cases That Illustrate Its Vital Importance
A hotelier’s duty of reasonable care has already been established. The following incidents show how deficiencies in reasonable care can result in guest injury...