Tag: digital
Taking Stock in Technology: Assessing the Digital Infrastructure of Your Hotels
In 2023, U.S. hotels saw their operating efficiency decline as operating expenses increased at a pace greater than revenue growth, resulting in a decline...
Three Ways to Elevate Digital Customer Service
As 2022 begins, hospitality professionals should expect an increase in travel. A surge of tourists not only means increased demand for hotels, but it...
Welcome Travelers Back with an Improved Digital Lobby
A hotel’s digital presence has never been more important. While call centers and traditional travel agents still remain relevant for some, in general, travelers...
Radisson Hotel Group Launches New Website and App
MINNEAPOLIS—Radisson Hotel Group today launched its new multi-brand and mobile-first global website, which also serves as a platform for Radisson Rewards members. Complementing the...
Creating a Michelin-Star Mindset Around Hotel Digital Displays
Hotels operators are constantly looking for ways to differentiate their properties by crafting a unique guest experience. With digital technology, suddenly any space can...