Tag: communication
Four Ways to Engage Overseas Employees
Maintaining employee engagement is critical to running a successful business. However, it seems that the current efforts to do so aren't enough. Recent research...
Making Sure Employees Can Communicate in a Crisis
Hotels promise to provide guests with a comfortable stay, and hotel employees are responsible for making that happen. However, like many other industries, hospitality...
Communication Is Key When Revamping Housekeeping Procedures
From bed wars to bathroom wars, the hotel industry has fought hard to maintain consumer appeal in the face of change. Over the course...
How Texting Is Changing Hotels’ Internal Communications
Communicating with hotel staff while on-property—whether they are on the grounds or in a guestroom—has long been a challenge for hoteliers. Telephones, radios, and...