Tag: amenities
Supporting Guests’ Dining and Wellness Needs
Though not its primary focus, there are a handful of ways that the housekeeping department can support the dining and wellness needs of hotel...
Homes & Villas by Marriott Bonvoy Partners With Petco Health + Wellness Company
With more travelers taking their pets on vacation, Homes & Villas by Marriott Bonvoy and Petco Health + Wellness Company, are joining to grow...
Hyatt: Pet-Friendly Hotels Remain Important to Guests
CHICAGO—According to the 2021-2022 APPA National Pet Owners Survey, there are more pet owners than ever before and 25 million dog owners seeking out...
J.D. Power: Overall Hotel Guest Satisfaction Declines
Hotel occupancy rates are on track to approach pre-pandemic levels this year as travelers get back on the road and in the air to...
Building Relationships: Creative Ways to Impact Customer Retention
Hospitality was one of the industries hardest hit by pandemic shutdowns, travel restrictions, and canceled events. As demand returns for leisure travel, events including...