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YOTEL and Urban Jungle Announce a Global Partnership

Global hotel group YOTEL and beauty brand Urban Jungle have announced a world exclusive partnership. YOTELs will become the first hotels in the world...
Business traveler uses multiple devices in a guestroom

Bandwidth Growth: Preparing for Guests’ Needs and Experiences

The hospitality industry has experienced a tough few years. The pandemic and inflation brought new challenges and guest demands and expenses, and the last...

J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back

Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
feedback loop

Feedback Loop: How the Hospitality Industry Can Improve Customer Experience Post COVID-19

The hospitality industry may be the industry most heavily affected by COVID-19. People have not traveled; they have hunkered down at home while holiday...
Kimpton partners with Literary Hub

Kimpton Partners With Literary Hub to Launch Book Club and Lending Program

SAN FRANCISCO — Kimpton Hotels & Restaurants recently launched a partnership with literary platform Literary Hub offering a curated book club for travelers. The...