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homes & villas

Homes & Villas by Marriott Bonvoy Partners With Petco Health + Wellness Company

With more travelers taking their pets on vacation, Homes & Villas by Marriott Bonvoy and Petco Health + Wellness Company, are joining to grow...

Hyatt: Pet-Friendly Hotels Remain Important to Guests

CHICAGO—According to the 2021-2022 APPA National Pet Owners Survey, there are more pet owners than ever before and 25 million dog owners seeking out...
Hotel guest arriving in guestroom.

J.D. Power: Overall Hotel Guest Satisfaction Declines

Hotel occupancy rates are on track to approach pre-pandemic levels this year as travelers get back on the road and in the air to...

Building Relationships: Creative Ways to Impact Customer Retention

Hospitality was one of the industries hardest hit by pandemic shutdowns, travel restrictions, and canceled events. As demand returns for leisure travel, events including...
sourcing sustainable amenities

Five Things to Know About Sourcing Sustainable Amenities

According to Chris Breen, head of partnerships at Public Goods, which creates sustainable products for consumers and—increasingly—hospitality businesses, the key to procuring amenities that...