Tag: amenities
J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back
Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
Feedback Loop: How the Hospitality Industry Can Improve Customer Experience Post COVID-19
The hospitality industry may be the industry most heavily affected by COVID-19. People have not traveled; they have hunkered down at home while holiday...
Kimpton Partners With Literary Hub to Launch Book Club and Lending Program
SAN FRANCISCO — Kimpton Hotels & Restaurants recently launched a partnership with literary platform Literary Hub offering a curated book club for travelers. The...
Using Lighting to Enhance the Guest Experience
This has been a tough year. Moving forward, hotel leaders will need solutions that respond to challenges of the COVID-19 pandemic while still differentiating...
Sleep Inn Partners With Relax Melodies to Offer Guests Access to Sleep and Relaxation...
ROCKVILLE, Md. — Sleep Inn, franchised by Choice Hotels International, Inc., announced this week a new relationship with Relax Melodies, a sleep and relaxation...
