Tag: AI
Technology-Supported Operations Leave More Time for Hospitality
Early this year, news broke that the Henn-na Hotel in Sasebo, Japan was laying off half of its workforce. What made this news particularly...
Volara Creates Accuracy Engine for Amazon’s Alexa
NEW YORK—Guests each have their own colloquialisms and accents, and verbally convey their intents to hotels in a myriad of ways. Volara has developed...
Study Finds Gap Between How People Use AI at Home vs. at Work
REDWOOD SHORES, Calif.—People are ready to take instructions from robots at work, according to a new study conducted by Oracle and Future Workplace, a...
Best Western Becomes First in Hospitality to Launch AI-Powered Ad with IBM Watson
NEW YORK—Vacations are meant to be enjoyable but planning activities and finding appropriate accommodations can be a stressful experience. IBM Watson Advertising and Best...
Five Ways Hotels Can Use AI to Generate Bookings and Improve Service
Hotels are using AI and Big Data to connect with guests in new ways and to surpass guests' expectations. While these technologies are impacting...